Tip of the Month

May 2012: The Secret to Motivating Your Staff

Question: Tell me how to motivate my staff. Isn’t that something a good manager is supposed to do?

Alice Waagen says: No. No. No. You cannot motivate another person. Motivation is an internal state that each and every individual has or lacks based on numerous, personal conditions. What you can and must do as a leader in your organization is to create and foster those conditions that will positively support a person’s work.

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Management Development Series

Click here to download Workforce Learning Management Development Series Catalog

Dr. Alice Waagen’s Workforce Learning Management Development Series offers organizations the opportunity to provide a progressive, integrated management development program to their managers and team leaders. The program can be customized to the specific needs of any organization. By offering the program to intact leadership teams, the series can also serve a secondary goal of creating a more cohesive team with shared language and experiences in the classroom.

How It Works

Clients can pick from a list of existing modules and organize the program in the order that best meets the needs of their organization. Unlike public open-enrollment management development programs, the length and scope of this program is not fixed. Organizations can contract for as little as one session or for an ongoing program that can span a full year. Clients can optionally add one-on-one coaching for the program participants.

How It Is Structured

Each session is 3.5 hours of presentation and facilitated instruction followed by one hour open for individual questions and guidance. We recommend at least 2-4 weeks between sessions. When multiple sessions are scheduled, reading and activity assignments are given to ensure continuity and application of learning.

Session Topic List

  • Leveraging Interpersonal Influence
  • Leading Change
  • Effective Communication
  • Managing Performance
  • Building High-Performing Teams
  • Managing Conflict
  • Effective Hiring Practices
  • Delegation: Developing Others through Shared Work
  • Decision Making and Problem Solving
  • Managing Time and Resources

Why the Management Development Series

  • You can “pay as you go” or purchase only those sessions you need
  • You can customize program offerings with your own unique content as needed
  • The program can be customized to be your company’s internal program, with your logo and brand
  • The series provides a more effective learning experience:
    o Content is spread over longer periods, allowing for reflection and application
    o When multiple sessions are scheduled over time, the program includes application assignments and additional reading between sessions
    o You will build team cohesiveness through shared learning and language
    o Participants will build peer relationships that extend beyond the program itself

Facilitator

Alice Waagen, PhD, is president and founder of WORKFORCE LEARNING LLC, a leading provider of learning programs that support business strategies.

Since earning a BS in Art Education from the New York State College at Buffalo, and MS and PhD degrees in Art Education from the Pennsylvania State University, Alice has been providing leadership development and executive coaching for numerous organizations in the Metro DC area. In the past three years, more than 100 leaders from 22 different organizations have graduated from Alice’s unique leadership-development workshop series.

Giving back to the community is also important to Alice. She currently serves on the Board of Directors for Habitat for Humanity Northern Virginia, as well as on the Advisory Board for Marymount University’s Reston Campus Graduate and Adult Education Programs.