Tip of the Month

May 2012: The Secret to Motivating Your Staff

Question: Tell me how to motivate my staff. Isn’t that something a good manager is supposed to do?

Alice Waagen says: No. No. No. You cannot motivate another person. Motivation is an internal state that each and every individual has or lacks based on numerous, personal conditions. What you can and must do as a leader in your organization is to create and foster those conditions that will positively support a person’s work.

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About Alice Waagen

Alice Waagen, PhD is president and founder of WORKFORCE LEARNING LLC, a leadership development company that since 1997 has provided managers and C-level executives with the skills and knowledge they need to build a more productive work environment.

Prior to founding Workforce Learning, Alice served as Senior Director of Corporate Training for Amtrak in Washington DC and Director Education, Training & Development for Freddie Mac in McLean VA. In both of those positions, Alice created and implemented workplace development programs that served her internal clients from the shop floor to the executive suite.

Dr. Waagen has a passion for working with organization leaders to identify their successful HR programs and practices as well as to develop new programs that increase leader effectiveness. In the past three years, more than 125 leaders from 24 different organizations have graduated from Alice’s unique leadership development workshop series.

Alice is frequently called on to present on topics of organizational learning best practices. She has spoken at the International Personnel Management Association (IPMA) annual conference, numerous chapter meeting of the Society for Human Resource Management (SHRM), American Association for Training & Development (ASTD), the Association of Fundraising Professional (AFFP) and the American Legal Association (ALA). She has facilitated strategic leadership off sites for a number of Metro DC organizations including the Civilian Research & Development Foundation (CRDF), Haynes Boone Inc., McNeil Technology, Horizon Corporation, and US AID.

Alice earned a BS in Education from the New York State College at Buffalo, and MS and PhD degrees in Education from the Pennsylvania State University. Giving back to the community is also important to Alice. She currently serves on The Board of Directors for Habitat for Humanity, Northern VA as well as on the Advisory Board for Marymount University Reston Campus Graduate and Adult Education Programs.

For more information, contact Alice:
• By phone: (703) 834-7580
• By email: alice@workforcelearning.com
• On LinkedIn: www.linkedin.com/in/alicewaagen
• On Facebook: www.facebook.com/alice.waagen