May 2012: The Secret to Motivating Your Staff
Question: Tell me how to motivate my staff. Isn’t that something a good manager is supposed to do?
Alice Waagen says: No. No. No. You cannot motivate another person. Motivation is an internal state that each and every individual has or lacks based on numerous, personal conditions. What you can and must do as a leader in your organization is to create and foster those conditions that will positively support a person’s work.