Workforce Learning Newsletter

HOW TO TELL THE BOSS THEY SCREWED UP

One question that I am asked with great frequency is how to give negative feedback upward, to a boss or other leader in the organization. This is an important question on many levels. Organizational leaders are often bereft of corrective feedback because staff fear the leader’s positional power. If leaders either ignore the negative feedback or worse, retaliate with damaging consequences, the feedback pipeline dries up. (more…)

WORKFORCE STRATEGY IN AN AGE OF DISRUPTION

Everyone is talking disruption these days. “Disruption” is this era’s “total quality management” (ugh may we never relive that mantra). The concept of disruption was birthed a few years back to label technologies that did not simply replace or upgrade prior processes, they made them obsolete, creating totally new approaches to work. Always a little late to the party, the people-management side of the house are now talking about disrupting Human Resources practices. (more…)