How do we build business organizations that last when faced with volatility and chaos? Being in leadership in these environments reminds me of the plate-spinning juggling acts of yore: look away for a glance sends plates crashing to the floor. (Note: if this metaphor makes no sense to you, google “Ed Sullivan plate spinning”) (more…)
There is no danger that Titanic will sink. The boat is unsinkable.
Phillip Franklin, White Star Vice-president, 1912
Every day we make many, many decisions. Some are trivial, such as what size and flavor of coffee to drink. Other decisions are weighty when they involve substantial sums of money or resources. We strive to make the best decisions possible yet often are swayed by our assumptions and biases into flawed conclusions. Mr. Franklin’s statement above is a graphic example of an assumption that was terribly wrong. (more…)
Some days I feel like Rip Van Winkle, waking from a long sleep to see the world changed around me. Unlike Rip, I haven’t been physically asleep but more mentally blocked, not seeing the subtle changes around me until I trip over them. One major shift that impacts my own business practice is what I shall call the personalization of organizational learning. (more…)