Alice’s Blog

Alice Waagen Interviews Goal-Setting Guru Amy Steindler About Her “InsightOut Life”

186By Alice Waagen
Workforce Learning

When it comes to setting goals, no one is better at helping us all get on task than a life coach. I recently met Amy Steindler of Annapolis, whose company, InsightOut Life, is helping dozens of professionals get on track so they can have the lives they want in 2012 and beyond.

We talked to her about how she came to become a life coach, how she sets goals, and how she helps others set and stick to theirs.


Why Managers Hate Career Coaching—And How to Avoid the Struggle

165By Dr. Alice Waagen

In my experience, career discussions are onerous for managers because many of these talks become contentious. The reasons why are complex, but essentially the conflict arises from misguided expectations and poor communication from both the employee and manager. I believe there are three reasons for the disconnect.


Expert Interview With CEO Christopher Noyes

154Alice Waagen: Chris, you are an entrepreneur who left the corporate world to found a meeting and event planning firm. As a person who finds planning an annual family vacation overwhelming, I have to ask: why do you love this work?

Chris Noyes: Quite honestly, I love the adrenaline rush. I love spending months working out the details of every aspect of a conference, big meeting, or convention. Then, after two or three days of intense craziness, it is all over. The thrill of it never gets old.


Lessons on Learning

143By Dr. Alice Waagen

I admit it. I have been living a double life.

My professional life is well documented on my website,

My other life, however, is something that may come as a surprise to many. It is my passion for the visual arts. The only evidence of my artistic life is the mention in my bio that I have a doctoral degree in art education.


The Secrets to Hiring Well

147The Secret to Hiring Well:An Organizational Resource Strategy

By Dr. Alice Waagen
President & Founder
Workforce Learning

When organizational leaders are looking to fill a staff vacancy, I suggest that they start by creating an organizational staffing or resource plan.

I prefer to call this plan an “organizational resource strategy,” because many organizations are achieving work goals by using a wide variety of staffing options, including full-time staff, temporary workers, contractors, vendors, consultants, interns, fellows — the list goes on.


Q&A with a Gina Schaefer


I recently had the privilege of interviewing entrepreneur Gina Schaefer, the owner of a chain of ACE Hardware stores throughout Washington, DC.

She and her husband, Marc Friedman, stand at the helm of an $11 million company. They opened their seventh store last spring — a 7,500-square-foot space at 7001 Carroll Avenue in Takoma Park, Maryland, just outside DC.


How to Manage People

117By Dr. Alice Waagen
Founder and President

I have been teaching management skills for most of my professional career, and I consider it the most difficult job any professional can undertake. Here’s why:

1. Half a century ago, most of the work being done inside a corporation or government organization was routine and predictable. Peter Drucker’s 1954 hit, The Practice of Management, was the seminal book of the era, and in it he coined the term management by objectives (MBO). Despite considerable change in the workforce, nearly six decades later, we are still creating performance management systems that are based on MBO philosophy.


Total Quality Management: 20 Years Later

110By Dr. Alice Waagen
Founder and President

The 1990’s love affair with Total Quality Management (TQM) empowered work teams, process improvement, and other business buzzwords killed the professional manager.

Organizations flattened themselves, removing layers of managers, while distributing their responsibilities to key individual contributors.


Interview with Paige Rhodes: You’ve come a long way, baby


A Q&A with Dr. Alice Waagen and Recruiter Paige Rhodes

How — and why — we’ve come a long way, baby

“Ladies, don’t let anyone tell you otherwise — we’ve come a long way and at this point, there is nothing standing in your way,” says recruiter Paige Rhodes of the DC firm Rhodes & Weinstock. “Forget the glass ceiling — the sky is the limit.”

I couldn’t agree more. See my Q&A with Paige below.