Dr. Alice Waagen’s Leadership Development program provided me with valuable insight into the constant evolution of change and its effect on different levels within organizations. The sessions also facilitated discussions on various approaches to standard management tasks, which resulted in a common set of management practices among the management team as well as fostering camaraderie. In addition to the leadership training, we were offered individual coaching sessions. In these one-on-one sessions, Dr. Alice helped me with specific management challenges, shared best practice ideas and provided comparisons to similar situations in other organizations. Talking with Alice was like having an independent, non-biased person to explore my issues and challenges with.